John Tsarpalas: We have two shorter topics today on Commonwealthy. First off, Kristina Keats and I are going to talk about some scripts for automated phone calling systems. If you listened last week to Commonwealthy #28 with James O’Hara, we talked about automated personalized phone, video, and social media systems.

Today Tina and I are going to talk about some scripts for those phone systems. It’s important that you capture that caller’s attention before they go ‘click’ and hang up on you. And then in the second part of our show today, we are going to talk about special interest group questionnaires. Continue reading →